Quote Originally Posted by Kixxi View Post
Well, I have been trying to get into Cognitive Behaviour Therapy for over a year and a half. I kept on leaving messages on their answering machine, because nobody ever picked up the phone. I called them every week (not joking) from July 2014 to February 2015. The only way I got to talk to them was by being sneaky and choosing the psychologist option instead of the reception desk. I finally got on the list, but a right telling off for picking the wrong option! What list you may ask me? Well, the waiting list... A waiting list of at least four months! We are on the fourth month now, so I decided to call them up last week and ask for an update on my waiting list position, since I am really ready to get some additional help. Guess what? Nobody picked up, nobody returned my message on the answering machine. Now, I feel really let down and I must admit that I do not have much confidence in these people to help me. I could go private, but we won't be able to afford it until after the holiday (which was the entire reason why I wanted to get some therapy for. That way I could make it through with some decent CBT tools). Even though some healthcare is free in the UK, I have never been so disappointed and let down... Just needed that out there. I've had a lot of pent up anger today, I thought venting might help.
Kixxi, until you get into the CBT program, get yourself the book "mind over mood" it is a workbook that will teach you about CBT. Most therapists in Canada and likely in the UK use it.

At least while you wait you can get familiar with how it works.